How to Save an Email as a .msg or .eml File

Instructions for isolating raw email data across major platforms to safely hand off intact message metadata blocks to our support queues.

Outlook on macOS Environment

  1. Highlight the targeted email string execution block you wish to preserve.
  2. Navigate through top file path options: File → Save As.
  3. Set structural file layout options precisely to Email Message (Do not use Email Template).
Outlook on macOS Save View Panel Interface

Apple Mac Mail Application

  1. Isolate and highlight the specific target communication block entry.
  2. Trigger the standard file dropdown pathway parameters: File → Save As.
Native macOS Mail Client Dialog View
  1. Select local desktop storage targets and modify format configuration selectors to Raw Message Source.
Raw Source Selector File Parameter Map

This isolates an independent .eml trace file object. Package or compression-zip this element and dispatch directly to support@websitesvictoria.com.au.

Outlook on Windows Architecture

  1. Highlight the verification payload source message inside your dashboard.
  2. Navigate via the global program control map path: File → Save As.
Windows Outlook Active Save Routine Panel
  1. Assign a target destination folder and explicitly lock format structure options to Outlook Message File.
Format Output Type Dropdown Allocation Map

This creates a standalone .msg file on your computer. Simply email this file as an attachment to our support team at support@websitesvictoria.com.au so we can investigate it for you.

support@websitesvictoria.com.au.

Outlook Web App (OWA Interface Nodes)

  1. Initialize a clean workspace window frame overlay by triggering the New Email script.
  2. Directly drag the targeted email context out of your tracking queue array, dropping it cleanly into the text container body of the newly generated composition envelope window.
OWA Drag and Drop Functional Interaction Workflow Illustration
  1. The target string will package instantly as a standalone .msg extension object attachment within the message module wrapper, which can be routed straight to support@websitesvictoria.com.au.